Grundfos STP 2 fault 1D

The pump fails to start (non-vertical outlet ports)

Shower pump

What it means

Pump installed with non-vertical outlet ports affecting flow switches, preventing start.

Likely causes

  1. Pump installed with non-vertical outlet ports (flow switches)
  2. Entrapped air causing airlocks in supply pipe
  3. Air not thoroughly purged from system
  4. Air trapped in pump
  5. Blocked strainers common on initial pump installation or new buildings due to jointing compounds, tapes, flux and debris flushed through system
  6. Leak causing loss of tank air pressure
  7. Low flow rates from cistern filling causing frequent pump cycling
  8. Outlet positioned below mains inlet causing air ingress
  9. Pipes routed under floor causing air traps
  10. Solder joint heat damaging plastic pump components
  11. Air pockets from incorrectly routed pipework
  12. Additional outlet fittings on inlet pipework causing incorrect flow switch operation
  13. Debris ingress into pump causing blockage or damage if strainer omitted

Where to start

  1. Check orientation of pump outlet ports
  2. Inspect for airlocks in supply pipe
  3. Purge all air from system

The full answer, free

  • 29 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 14), right under the answer

Safety: Isolate power and water, and prove dead before you open or test the pump.

From the Grundfos manual for the STP 2. Check the model on the data plate before you order parts.

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