Ideal Logic Air fault 370-F24

Circulation pump error

Heat pump

What it means

Heat Pump fault F24: circulation pump error.

Likely causes

  1. Circulation pump failure
  2. Pump blocked or seized
  3. Wiring fault to pump
  4. Dwelling room temperature dropped to ≤8°C
  5. Dwelling ambient temperature at or below 8°C
  6. Ambient air temperature at or below 1°C

Where to start

  1. Identify 'Alarm' symbol to indicate a plant error
  2. Identify 'Maintenance/Special operations' symbol for maintenance message or special operation feedback
  3. Identify 'Event' symbol for event message from the plant

The full answer, free

  • 20 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 103), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Ideal manual for the Logic Air. Check the model on the data plate before you order parts.

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