Ideal Logic Air fault 9.1.28

Number of heat pump starts exceeded

Heat pump

What it means

Heat pump has exceeded the permitted number of starts, typically caused by short-cycling due to pipework blockages or incorrectly sized circuits.

Likely causes

  1. Blockage in pipework between Indoor and Heat Pumps
  2. Heating and Hot Water circuits not correctly sized
  3. Blockage in internal pipework
  4. Dwelling ambient temperature at or below 8°C
  5. Ambient air temperature at or below 1°C
  6. Dwelling room temperature dropped to ≤8°C

Where to start

  1. Check for blockage in pipework between Indoor and Heat Pumps
  2. Check Heating and Hot Water circuits are correctly sized
  3. Check for blockage in internal pipework

The full answer, free

  • 23 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 78), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Ideal manual for the Logic Air. Check the model on the data plate before you order parts.

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