Vokera Pinnacle System fault E036

Blockage obstruction flue gas high power

Gas boiler

What it means

Definitive error indicating a flue gas blockage/obstruction detected at high power operation.

Likely causes

  1. Flue gas obstruction at high power
  2. Combustion conditions approaching upper emission limit
  3. Ionisation sensor signal indicating abnormal combustion
  4. Flue components not correctly assembled, fixed or supported
  5. Flue or flue terminal obstructed
  6. Damaged or missing flue seals

Where to start

  1. Check ionisation sensor condition and position in burner flame
  2. Set appliance to operate at maximum gas rate
  3. Allow sufficient time for combustion to stabilise

The full answer, free

  • 19 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 7), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Pinnacle System. Check the model on the data plate before you order parts.

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