Installer Portal

Diagnose faults faster.
Fix jobs first time.

The technical intelligence platform for heating, plumbing and renewables.

Enter an error code or describe the fault — get a clear diagnosis and step-by-step fix, right on your phone, on-site.

✦ Start AI Diagnostic
Heating
Plumbing
Renewables
Boilers
Heat Pumps

How it works

01

Describe the fault

Type the error code, symptom or both — e.g. "F28 on Ideal Logic MAX, no hot water"

02

AI searches the database

Checks fault codes for your boiler or heat pump brand and matches the most likely cause. Falls back on Claude AI knowledge if not in database.

03

Get your diagnosis

Clear probable cause, what to check first, and step-by-step fix — in plain English.

Why installers use it

Faster fault resolution

Stop scrolling manuals on-site. Get a diagnosis in seconds.

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Major brands covered

Ideal Logic, Vogue, Baxi, Worcester Bosch, Grant Aerona, Daikin, Mitsubishi Ecodan, Samsung EHS and more.

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Built for your phone

Mobile-first. Works in plant rooms, rooftops, attics — no laptop needed.

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Ireland & UK standards

Aligned with Irish Gas Board and UK Gas Safe requirements.

Ready to diagnose?

Free during beta · No login required

Start AI Diagnostic →Browse fault codes manually